Lynch’s Pharmacy is one of the last remaining, truly independent pharmacies in Cork. We are based in Broadale, Douglas. We have over 20 years experience working in the community pharmacy sector.
Our areas of competence are the new fields of Health I.T. and Clinical Engineering.
Garvan recently completed an MBA in Healthcare Management at Imperial College, London. Garvan’s final year thesis investigated how technology could be successfully integrated into community pharmacy by effectively replacing the Pharmacist/Patient consultation. Studies conducted at Lynch’s Pharmacy throughout 2014, demonstrated clear benefits of the I.T. based consultation system to the patient.
Patient literacy was demonstrated to have increased substantially, as did patient compliance, which lead to an increase in patients overall health and well being. The MBA thesis was recently put forward for publication in health journals in the U.K. and Ireland.
There were also clear benefits to the Pharmacist. Due to the new I.T. system, it was now possible to provide the Pharmacist/Patient consultation to 100% of customers, compared to the industry standard of just 10% who were previously receiving a consultation before the introduction of our Health I.T. system. This led to an increase in productivity for the pharmacist and also had a positive effect on patient safety.
The journey started over 10 years ago when Garvan first designed and developed the first pharmacy website, where we offered basic information on medicines. Since then, as technology has advanced, so too has the website. We now offer comprehensive information on medicines, as well as healthcare topics from Diabetes to Depression. We have helpful videos on various exercise programmes, inhaler technique for asthma and an entire video library of useful content relating to illness from dementia and Alzheimer’s disease.
We have a live consultation portal, where customers can chat with us in real time over the internet.
Customers can order their prescriptions online and browse the latest video additions to the website video blog, where we post the up-to-date and topical health items in the news.